For questions, feedback, or issues with DupPhotos, email us at:
toyangqing@gmail.com
Common topics
- Photo access — The app needs permission to scan your library and delete only what you confirm. You can grant full or limited access; manage it anytime in iOS Settings.
- Safe delete — Deleted items go to Recently Deleted in Apple Photos first and stay recoverable for 30 days. Photos marked as favorites or hidden are never auto-deleted.
- Exact vs similar — Exact duplicates are free to clean. Similar shots and screenshots need Pro. Groups you keep are remembered and skipped in future scans.
- Pro & restore — Pro is available as monthly, annual, or lifetime via the paywall. Restore anytime from Settings or the paywall. Manage or cancel in iOS Settings → Apple ID → Subscriptions.
FAQ
Why does DupPhotos need photo library access?
The app scans your library to find duplicates and deletes only the items you confirm. You can grant full or limited access in iOS Settings.
Are deleted photos gone forever?
No. Deletes go to Recently Deleted in Apple Photos first and stay recoverable for 30 days.
What does Pro unlock?
Pro unlocks similar-photo and screenshot cleanup plus unlimited batch deletes. Exact-duplicate cleanup is free.
How do I restore my purchase?
Open Settings in the app and tap Restore Purchases, or restore from the paywall.